Friday, September 24, 2021

10 Risks with international leisure travel as of now

Many of us are exploring a possibility of planning an international trip in near future, given that we are fully vaccinated, covid cases seem to be under control and countries slowly opening up for tourists. Srilanka is welcoming Indians, USA, Canada is resuming direct flights soon, Thailand, Nepal and several other countries have also started wooing tourists. However, compared to pre-Covid era, there are still 10 different risk elements we as tourists have to factor before planning an international air travel.

1. RTPCR test-  Even vaccinated passengers may need RTPCR test- there are rules w.r.t timing (max 72 hours before scheduled departure etc), from there the test should be done etc. Cost of these tests for every flight adds to overall expense. RTPCR test costs about 800-1000-1200 INR in India and 10x more in UK, USA etc.

2. Extra expense if tested positive: While we plan a trip, book tickets, hotels assuming we test negative, what happens if the test comes positive, or false positive? Airlines and hotels are not required to give any refund or free rescheduling, you have to quarantine as per local rules at your own expense.

3. Someone testing positive in flight. You may be all fine but if someone else tests positive on your flight, say one sitting 2-3 rows ahead, as a precautionary measure authorities may ask you to quarantine for 14 days- cost of quarantine stay, impact on return light and other bookings will be on you.

4. Ever changing rules: As a tourist we plan few months in advance so that we get lower airfares, can plan a leave at work and other things. But covid related rules get reviewed every now and then. Your country may move from green to red zone, new restrictions may kick in, destination may close, another wave may come in- all these impacts your budget and schedule.

5. Higher prices: Airfares are still 1.5-2x what they were pre-covid. If you have to travel now, be ready to spend more. It was possible to find a return ticket to Europe for about 40-44k, now it costs 60k+ Air Asia Malaysia is not operating flights to India so a cheaper flight option to South East Asia is gone.

6. Extra rules for tourists: Earlier it was possible for tourists to stay in a hostel, take public transport etc- now many countries expect tourists to take commercial tour packages- this way it is easy to keep track of tourists and also make them spend more.

7. Not all vaccines are accepted in every place: You may be vaccinated with Covishield, Covaxin or Sputnik etc- not all countries are accepting all vaccines- so your destination country doesn't recognize your vaccine, you are as good as not vaccinated and have to follow rules defined for non vaccinated people.

8. No easy refunds: Now there is much higher risk of things going out of control- new rules may kick in, another wave may start, but all this risk is on you. Hotels and airlines will stick to their refund policy without much options for you. Because it is not their fault, they would expect you to bear the cost of cancellation/rescheduling. So you have to be prepared for both loss and extra cost.

9. Residents disliking tourists: While those associated with the travel industry are happy to have tourists back, in many places residents/locals are not liking them. These people had a crowd free surrounding without tourists during lockdown and now unwanted people are seen as a corona risk.

10. Not all places are open- restricted entries, limited timings, extra tests:
While a country might have opened for tourists, not all tourist attractions might be fully open- some might have gone bankrupt and closed permanently, others might have limited opening hours or new rules, resulting in some kind of compromise during your trip.

Let me know your thoughts..

Wednesday, September 1, 2021

Bengaluru-Colombo return ticket for just 12675 INR! (Srilankan)

Srilanka is accepting Indian tourists and Bengaluru-Colombo return ticket is available on Srilankan for just INR 12675, all inclusive. This is mouth watering fare, almost matching with pre-pandemic levels.

If you are serious about visiting Srilanka or doing some international trip this year, you can give it  a try. Check on flysrilankan.com

While Srilanka is accepting Indian tourists, exact rules are still not clear. Doesn't look like we can just fly in, take some budget hotel and use public transport. Govt wants tourists to stay in luxury hotels, travel in taxi and get tested couple of times during their stay. Not clear what is the process if result comes positive.

We might get clarity on these soon as few people start traveling.

Chennai Colombo return is about a thousand rupees more expensive, still reasonable.

Srilankan fare includes baggage and light snacks as they are a full service airline. But the rates are not flexi fares- rescheduling can cost you dearly.

Wednesday, August 18, 2021

Srilankan accepting India-Colombo booking at 30k return from September

Following a Govt decision that Indian tourists are welcome, Srilanka's national airline Srilankan has opened flight booking to Colombo from Bengaluru, Cochin, Chennai and Mumbai. Hyderabad and Delhi may be added soon.

While that is good news as it opens another potential neighborhood tourist destination to Indians (apart from Maldives), the ticket price is 2x the normal. While pre-covid it was possible to fly Chennai-Colombo or BLR-Colombo return for about 15k (I've done at 10-11k during sales), current asking price is about 29-30k. Mumbai-Colombo is 42k. Clearly the focus for the airline is to encash from people who have an urgency to travel and can cough up more money. Airlines also need to recover loss they suffered for months keeping their planes idle.

If you check price for late October/November, return ticket is 20k, for  December/Jan 2022, BLR-Colombo return ticket is available for 16k, which is more reasonable. But booking too early also carries lots of risk- wave 3 may kick in and travel restrictions may be enforced. The cheapest fares are Eco saver that are not really flexible if you wish to cancel or change dates.

Also Srilankan is NOT offering any connected flights as of now. You can't fly to Moscow or Seychelles or London via Colombo from BLR/MAA etc. Probably the airline is not yet ready for such trips due to covid related complexities and restrictions. Only Maldives is allowed as they accept Indian tourists,

I will monitor the situation for another month. If all things look favorable, will plan a trip for early 2022 may be.

What are you thinking?

Wednesday, July 28, 2021

Etihad flying to Doha now-rivalry over?

 Etihad is now flying to Doha. Few years ago UAE had blamed Qatar as terrorist state, banned Qatar airways from using UAE airspace and lots of drama had happened.

Looks like now the things are sorted. I see Etihad airways offering flights to Doha via Abu Dhabi


Similarly flybubai and Qatar are flying between Doha and Dubai (DXB)

This also means Qatar can fly over Egypt or other middle east countries and flight time to US could be shorter.

More details on Wikipedia here. I think I just noticed it 6 months late.

Good to know...

Fly to Maldives-direct flight more expensive than 1 stop

I was checking prices for Maldives. From Bengaluru, 1 stop flights cost about 14-15k return. Spicejet via Kochi and GoAir via Mumbai. 

Naturally next instinct was to check if it is cheaper to fly from Mumbai or Kochi instead. Surprisingly the direct flights cost more than one stop flight for same day.

Goair charges 6k more if you are flying 5 hours lesser and Spicejet charges 2.5 k more if you are flying from COK instead of BLR-via COK.

Clearly airline pricing is a game of demand and supply and competition, not a function of fuel cost or other sensible parameters. Driving factor here is Indigo having a 15k ticket from BLR to Male direct. So spicejet and GoAir are trying to beat it, by offering lesser fare for their one stop flights to Maldives from Bengaluru..

Related: Maldives guide

Friday, June 25, 2021

Spicejet planning to fly to Manila & Europe

 As I was scouting through, I spotted a few airports listed on Spicejet website, which were unusual

  • Manila, capital of Philippines is one of them.
  • Seoul (ICN)
  • Amsterdam
  • MED (Saudi Arabia)
  • Mattala (Srilanka)
  • BGY Italy
  • Kuwait
  • Moscow
  • ZAG (Croatia)
  • Georgia

Spicejet's London plans were known. Spicejet hoping to become preferred long haul low cost carrier..

Obviously spicejet isn't flying international at present and even before covid their international flights were limited to Colombo, Dhaka and few nearby destinations. I thought these may be their code share plans- but by that logic they can sell to almost any airport in the world. May be it is their expansion plans which were work in progress before covid restrictions kicked in.

Let us hope covid pains ease soon and Spicejet is able to resume their international flights soon.

Spicejet sale MAA-BLR 997 (2 Rs cheaper than official ad)

Spicejet has announced a sale, on for next few days (30th June) for travel from Aug 2021, valid all the way till March 2022.

While the sale banner advertises lowest fare of 999, I found a fare 2 Rs cheaper. Fare for Chennai - BLR was 997! Of course 350 Rs convenience fee extra and you will need more money to reach airport or airport to city...

Other fares: BLR-Goa: 1700 Rs, Chennai-Delhi: 2200 Rs. Not super tempting but lower than what we have seen in past 1 year. If you are in a mood to travel, check. But be prepared for wave 3 impact and another round of lockdown and cancellation.

Guwahati Silchar is 3500 Rs though- there's no competition on this sector to spicejet!

Friday, June 18, 2021

Low fares are back-MAA-HYD 1161

Low fares are back in Indian domestic aviation market. For travel in Aug and Sep 2021, Indigo has some discounted fares

#

Route

One way fare (+ 300Rs extra)

 Chennai- Hyd

 1161

 2

 Guwahati-Kolkata

 1177

 3

 Delhi-Jaipur    

 1500

 4

 Chennai-Mumbai    

 1700

 5

 Blr-Goa    

 1700

 

 

 

There is 300 Rs convenience fee as well.

Spicejet, AirAsia India and GoAir are trying to match Indigo price as well.

Does it interest you to buy? You think corona will be gone during Aug-Sep and we can plan some leisure travel? What happens if Wave 3 kicks in and flights are grounded or leisure travel is restricted again?

Friday, June 11, 2021

Signs to watch before thinking of resuming international travel

What are the indicators that hint at recovery of global air travel? At what stage it is safe to start planning next international trip? Is the situation likely to get any better soon? Here are some thoughts.

Sign 01: Relaxed entry criteria for vaccinated tourists: Many countries are opening their borders. If you are vaccinated, you get exemption from test or quarantine rules. This is a good sign. If within next 3-6 months if you can complete your vaccination, covid cases world wide come down to manageable levels and more countries relax their rules for international travelers, that would be the first good hint at recovery.

Sign 02: Resumption of international air travel: Air travel in India is now limited. Only domestic flights with RT-PCR tests and few international flights based on air bubble arrangements. DGCA has banned all scheduled international flights till end of June and may continue for some more time. For tourism related travel, conventional air travel should resume (without traveler having to explain the compulsion why it is essential to travel). That would be the second sign of recovery.

Sign 03: Visa services resuming: Indians need tourist visa for most countries. Resumption of Visa related services is a must have sign to restore normalcy.

Sign 04: Ability to have an alternate option: If an airline cancels its flight do you have another airline operating? If a country bans your entry do you have a plan B? If you are quarantined can you work from remote location for couple of weeks? Post covid tourists need to consider multiple scenarios and have a plan B in place so that disruption is minimum.

Sign 05: Pricing: Tourists don't have a compulsion to fly to a destination. If tickets are too expensive they will skip. It will be essential for air ticket prices to come down to sensible levels before tourists start planning. Current rate of 1 lakh Rs to USA one way or various such rates need to come down by at least 50% for leisure travel to be affordable and viable. Airlines will reduce prices once demand improves, more airlines start operating and competition kicks in.

Do you agree? What do you consider a good sign that now is the good time to plan an international leisure trip?

Air Asia India customers in deep mess!

Air Asia India customers are in a deep mess but they don't realize it yet as international flights are currently suspended in India (except few flights with air bubble agreements)

Till 2020, Air Asia was one entity for Indian consumers- though Air Asia India existed and operating domestic flights (I5), it was one website- airasia.com that handled everything. I could book a BLR- Delhi domestic flight or BLR-KUL international flight using one website. If we had loyalty points pending (due to say cancelled flights) we could have used it to book any other flights.

Air Asia India was fully guided from Malaysia- in terms of aircraft selection, destinations, pricing and so on. Customers got a uniform experience whether it is domestic or international flight. But as you know, a lot happened in 2020

1. Covid 19 struck and airlines around the world were affected, including AirAsia
2. While many airlines around the world got Govt support to sustain, AirAsia didn't get any
3. Air Asia India was already in loss and situation aggravated, resulting in Air Asia parent company selling its controlling stake to India partner-Tata Group, causing separation of Air Asia India from Air Asia Berhad (Malaysian Parent company)

#3 above is the focus of this article as it has caused a massive trouble for Air Asia's India customers. Current problems are as below.

But AirAsia Malayasia sold its stake in Air Asia India to Tata Group. Tony Fernandes still holds a minority stake but for all practical purpose, AIr Asia India is now a separate entity from Air Asia Barhad. For Indian customers, this means following problems

1. New Website: Air Asia India has formed a new website: https://www.airasia.co.in/home airasia.in, which has no user login, your earlier air asia login credentials are no longer relevant. They will probably enhance the site a bit but you'll have to begin from scratch.

2. No access to AirAsia.com. Sad part is we can't even access earlier airasia.com. They have set a redirection rule so opening AirAsia's international website is tricky affair. You might still manage to open it through some circus but there also changes have been made to make it impossible to track your credit shell points.

3. Lost credit points: If you had some Air Asia international tickets from 2020 (cancelled due to Pandemic) refunded via credit shells, Air Asia India will not honor them. There is no way to view them now- AirAsia has tweaked the website so that users can't see part booking details or credit shell details. No option to pay by credit shell during new booking, which is anyway handled by another site- kiwi.com

This means all your credit shell points are at a risk of being written off.

4. International flights uncertain: AirAsia had some of the cheapest international flight tickets to Asia and Australian destinations from India. I have flows to Macau, Vietnam, Gold Coast, Auckland, Melbourne, Bali, Manila, Palawan, Yangon and many other destinations on cheap AirAsia flight. With the airline in crisis and relationship with India in bad shape, not clear if Air Asia will resume its India flights to KUL and DMK once Corona restrictions are lifted. If not, Indians will miss a super cheap airline.

As a customer what can we do?
Air Asia group itself is in a mess. It is operating some domestic flights inside Malaysia. Not much international flights are operating at this moment, both because of restrictions put in by respective countries and also air asia's own financial struggles. There are many examples of Airlines going burst and customers having to write off the money paid for tickets on now cancelled flights. Jet Airways, Kingfisher are some live examples.

Below is what I found
Air Asia India washed off its hands outright, asked me to tweet to AirAsia Malaysia

Sent a tweet to AVA, no reply [tweet link here]. You can try your luck contacting the airline on Social Media but don't think they care.
Sent an email to the stated email ID, no reply. I am currently staring at a loss of about 40-50k INR in various tickets that had to be cancelled due to covid. My cancelled tickets include Vizag-Melbourne 5500 Rs ticket, Perth-Chennai 10k ticket, AMD-KUL 502 Rs ticket, few tickets to Cambodia, Laos etc. Had booked them long before Covid crisis kicked in. While I stare at the loss, I am also thankful to AirAsia for all the cheap flights I had in the past- Chennai-Auckland return for 24k, Chennai Australia return for 20k, Chennai-Brunei return for 8k, Chennai-Japan return for 16k and so on. Hope those golden days of travel return soon.

In this video (April 2021), Air Asia boss Tony Fernandes says they are yet to refund about 450000 customers and will do as soon as they can. While it is a bit reassuring, I won't trust it 100%. During a crisis no leader will be honest to admit "Our ship is sinking, I am escaping with my personal wealth, you are on your own". Leaders try to buy time, win confidence and try for recovery. So we can be optimistic but be prepared for worst.


So below are the options I can think of, for previous Air Asia customers.

1. Write to support, ask for refund.
Try your luck writing to Air Asia Malaysia support asking for refund against your credit shell. Not sure if they will entertain but you may get lucky. Put pressure on social media.

2. Hope for recovery
May be another 3 months international flights open up and if you manage to get vaccinated by them, many countries might accept you as tourist. If you have unused credit shell and airline facilitates using them, you might be able to book a few trips.

3. Legal action: Team up with other affected customers and initiate legal action- will be a long shot given parent company is in Malaysia, but Airline might agree to refund fearing negative publicity.

For a hope of successful refund, it is essential covid crisis ends soon, travel resumes and airlines survive and revive soon. airas

4. Write off and move on: If the amount involved is too small for you to fight for it, write it off and move on. Covid was not AirAsia's fault and long legal battle is not guaranteed to give any refunds. Focus on something else and earn more than what you have lost.

This is what AirAsia should do to give comfort to customers:
1. Give assurance that credit shells are still valid- extend validity and give assurance that they can be used in any air asia group flights including Air Asia India
2. If above is not possible, assure cash refund. We understand airline is in crisis and needs time but an assurance and timeline will go a long way.
3. Make AirAsia.com accessible to India customers to see their credit shells or book a flight on AirAsia's international network
4. Give customers an option to book directly on AirAsia.com instead of redirecting them to use Kiwi.com site which doesn't accept credit shells.

AirAsia was flying to lots of destinations in India- Chennai, Kochi, Bengaluru, Ahmedabad, Delhi, Kolkata, Vizag, Hyderabad and so on. They used to run frequent sales so I am sure tens of thousands of Indian customers would have booked tickets worth hundreds of crores which are now held up with airline with no refund and no sight of flights operating. Indian consumers probably haven't realized their loss as international flights haven't resumed yet. Time for airline to prepare well before it blows into PR disaster and crisis.

Saturday, April 17, 2021

Srilankan flights to Nairobi, Kenya

Srilankan airlines has started flight from Colombo to Nairobi, Kenya. Srilankan flies to Seychelles already so Nairobi is second African destination for the airline.

However, when I checked I noted the following

- Colombo to Nairobi return ticket costs about 85000 INR or 213000 LKR. Indians might be able to fly there cheaper via Kenya Airways flight to Mumbai

- I couldn't see connecting flights from India yet. There is India to Srilanka air bubble arrangement, but I guess that doesn't qualify Indians to use Colombo as transit and go elsewhere.

- Once regular commercial flights resume in India (don't know when), need to see how Kochi-Nairobi or Mumbai Nairobi fares look like. For Mumbai-Seychelles, Srilankan used to keep a competitive fare to match Air Seychelles.

I am yet to visit African continent. Don't know yet if 2021 will facilitate that.

Similar: Srilankan point redemption experienceSrilankan Colombo-Beijing A330 experience